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Volkswagen Calls Back All Initial Version Of ID.4 For Software And Display Issues

Image Source: MDart10 / Shutterstock

Volkswagen’s initial version of the ID.4 has been subject to recall due to glitch-prone software leading to the disappearance of crucial operational data, as revealed by the NHTSA on Monday.

In particular, users may find the rearview camera’s image absent on the infotainment display while backing up, and essential metrics like the speed shown on the digital dash like the speedometer might also vanish. Such information and screen visuals might reset unexpectedly or fail to initialize completely.

The recall affects 88,004 vehicles of the 2021-2023 VW ID.4 electric SUV, with 8,051 affected vehicles in Canada and the remainder distributed across the U.S.

The electronic SUV in question has encountered problems with its software, which has been described as sluggish to interact with and fraught with malfunctions. The updated 2024 version of ID.4 tackled several points of contention from consumers (including us) regarding the digital interfaces. Enhancements include illuminated climate control sliders for a more straightforward alteration of the internal temperature and a more user-friendly system showcased on the larger, redefined 12.9-inch touchscreen, which is standard on versions endowed with the more substantial 82-kwh battery.

Upgrades to the operating system have also made it more agile in response.

With a new price tag of $46,300, inclusive of destination charges, the 2024 VW ID.4 Pro featuring the sizeable battery package is eligible for the complete $7,500 federal tax incentive (Tied to your income level), positioning it as one of the more economical electric SUVs in its category, with competitors ranging from the Hyundai Ioniq 5 to the Tesla Model Y.

Previous software glitches had been corrected with earlier updates, and a forthcoming software patch is expected to eradicate the ongoing reset issues in the 2021-2023 models. VW has recognized 354 warranty claims related to the current software glitches and has assured compensation for any consumer who incurred expenses to rectify issues like the intermittent rearview camera display or the absent speedometer.

The rectification will necessitate a visit to the dealership. There, technical staff will install the latest software version to certify its conformance. Notification letters with step-by-step guidance can be anticipated by owners as soon as July 12. For additional details, reach out to VW client support at 1-800-893-5298 or peruse VW’s recall portal here.

Image Source: MDart10 / Shutterstock

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