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Ford Calls Back Around 1.9M Explorers Due To Insecure Components

Image Source: D K Grove / Shutterstock

Ford has initiated a recall for the 2011-2019 Ford Explorer SUV concerning a loose component that poses a risk to other motorists while driving, according to the NHTSA report on Monday.

The specific component in question is located on either side of the A-pillars of the Explorer, which are the two structures that border the windshield. Due to faulty assembly, the plastic brackets securing the component may not have been affixed correctly. This can lead to the component on the exterior of the Explorer near the windshield rattling and causing increased wind noise. Clear indicators of this issue include missing pieces from the A-pillar and an exposed windshield frame.

Ford has been examining this problem since 2018, and in 2021 they observed a decrease in incidents, closing their internal investigation. However, in early 2023, the NHTSA began its own inquiry, prompting Ford to recall the entire affected vehicle population, totaling 1,889,110 Ford Explorers from the 2011-2019 model years.

Despite no reported accidents or injuries as a result of this issue, Ford has acknowledged 14,337 warranty claims related to the A-pillar component detaching or being completely missing. In a separate recall in May 2021, Ford recalled the 2016-2019 Explorer due to roof rail covers that could detach during operation.

The Ford Explorer three-row crossover SUV was revamped for the 2020 model year but has encountered numerous production challenges leading to 19 recalls, covering issues from fractured axle bolts allowing the vehicle to move while parked to distorted rearview camera displays.

Ford is anticipated to update the popular Explorer for the 2025 model year, with the revised version likely hitting the market this summer.

Regarding the A-pillar problem, Ford owners will receive notification via mail starting March 13, instructing them to take their vehicle to a Ford or Lincoln dealership service center to have the components reattached with additional adhesive. The service center will also verify that the clips are securing and retaining the components. The service will be provided at no cost, and potential reimbursements may be available.

Image Source: D K Grove / Shutterstock

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